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Financial hardship

Speak to us about your situation and view the relevant information regarding our policy.
Global Privacy Policy

View our Global Privacy Policy with a breakdown of how your information is collected.
Critical Information Summary

Access all of the Critical Information Summaries relating to our service offerings.
Acceptable Use Policy

Information on our Acceptable Use Policy when making a decision on your internet service.
Complaints Handling Policy

Information regarding any Complaints Handling procedures.
Home Broadband Key Fact Sheet

Information regarding our Key Fact Sheets.
Competitions and Promotions

PInformation regarding competitions and promotions.
Pricing Schedule

Information regarding the home broadband pricing schedule.
Standard Form of Agreement

Information regarding the home broadband standard form of agreement.
Appointment of Advocate or Authorised 3rd Party

Information regarding our Appointment of Advocate or Authorised 3rd Party procedures.
SuperVoice International Call Rates

Information regarding international call rates for SuperVoice.
Hardware Warranty

Information regarding our Hardware Warranty and procedures.